Terms and Definitions —

User — any capable person, duly registered legal entity or individual entrepreneur, registered at the Website.
Website — The provider’s Website is hosted on the Internet at the following address: www.controforma.camp
Provider — IE Shishkina Olga, Bank «N26», ES25 1563 2626 3832 6178 0272 BIC NTSBESM1XXX
Account — Website interface tool which contains information about the User, the actions committed by the User, and allows to perform legal actions on the Website, including payments.

The legal status of the Terms
These Terms of Use of the Website, developed by the Provider (hereinafter - the «Terms»), determine the conditions of use of the Website and set out the rights and obligations of Users, which passed the registration procedure.
The user’s acceptance of the offer is the fact of registration as the User on the Website.

Payment terms
The Website is connected to internet acquiring, and the User can make payments via Visa, Mastercard credit card, or Pay Pal. After confirmation of the order, a secure box will open with the payment page of the Stripe processing center, where the user must enter the details of a credit card. For additional cardholder authentication, 3D Secure protocol is used. If the User’s bank supports this technology, the User will be redirected to its server for additional identification. For information about the rules and methods of identification, the user can request the bank that issued the bank card to the User.

Stripe processing center protects and processes the data of the banking card according to the security standard PCI DSS 3.0. Transmission of information to the payment gateway takes place with the use of SSL encryption technology. Further information transfer occurs via closed banking networks with the highest level of reliability. Stripe doesn’t transmit the User’s data to providers and other third parties. For additional cardholder authentication using 3D Secure protocol is used.

The information, provided by the User (name, address, phone, e-mail, credit card number), is confidential and shall not be disclosed. User’s credit card data are transmitted in encrypted form and are not stored by the Provider. All transactions with payment cards occur in accordance with the requirements of VISA International, MasterCard, and other payment systems. While sending the information, special security technology of online card payments is used, data processing is carried out on a high-tech secure server of the processing company.

The amount of payment for transactions made on the Website, are indicated in the interface of the Website and can be changed at any time without notice by establishing new prices available for review through the Website interface, with continued use of the Website with the new prices (tariffs) constitutes acceptance of the User with such changes.

Personal Data
In order to use the functionality of the Website, the User shall provide personal information (hereinafter referred to as “Personal data”).

The Provider shall take all necessary measures to protect Personal Data against loss, misuse, unauthorized access, disclosure, alteration, or destruction. Personal data includes, in particular, the following information: full name, login name, or company name of the User, as well as information about the actions performed by the user on the Website. Anonymous is deemed the data that can not uniquely identify a particular User (e.g., Website traffic statistics).

The Provider uses the User's Personal data exclusively to ensure the quality and accounting of services. The Provider does not disclose the Personal Data of the Users to other Users. The Provider never publishes the Personal data in the public domain and does not transmit them to third parties. Provider publishes and distributes reports only built on the basis of anonymously collected data. At the same time reports do not contain information on which it would be possible to identify the User's Personal data. The Provider also uses anonymous data for internal analysis, which aims to improve and develop the services we offer and our Website.

Intellectual Property
All the results of intellectual activity and means of individualization, posted on the Website, including design elements, fonts, drawings, layouts, graphics (including illustrations), photographic works and works obtained by processes analogous to photography, text, which are part of the Website, musical works with or without text, and other works, as well as trademarks and industrial designs account for the protected content of the Website (hereinafter - the "Content").

The provider is the owner of the Website as a composite work, as well as content (except where otherwise indicated for a particular type of content).

The Content can not be used (including, copied, published, reproduced, processed, distributed, sold, or used in any other way), in part or in full without the Provider’s or other owners’ consent.

Payment and cancel policy
Payment for the Product is made by the Customer according to the price set in the description of the corresponding Product on pages of the web site, by the method chosen by the Customer when placing an order.

The Product, as well as services rendered, shall be deemed accepted by the Customer from the time of actual delivery of services (carrying out lectures and/or seminars) either on the premises of the Contractor or on the Internet (through carrying out online seminars, webinars, lectures).

The Customer is entitled to refuse to purchase the Product at any time prior to its transfer.

If the Customer decides not to participate in an online or offline course 1 week before its start or earlier, the payment is reimbursed in the amount of 100%. In this case, there is a commission retained for bank card transfer in the amount of 5% of the paid amount. If the Customer decides not to participate in the course less than a week before its start or after its start, but no later than taking part in the course first class, the refund is made in the amount of 50% of the total price of the course. In other cases, the payment for the course is withheld by the Contractor.

If the Customer changes their decision to participate in an off-site course (campus) 3 weeks prior to its start or earlier, the payment is reimbursed in the amount of 100%. In this case, there is a commission retained for bank card transfer in the amount of 5% of the paid amount. If the Customer decides not to participate 1-3 weeks prior to the event, the refund is made in the amount of 50% of the total cost of the course. If the Customer decides not to participate in the course 1 week before its start or later, no refund is provided. In other cases, the payment for the course is withheld by the Contractor.
In case of illness or other unforeseen developments, the refund is made in the amount of 90% of the cost upon presenting relevant documents demonstrating the reason for cancellation.

If the Customer refuses the Product, the Contractor shall refund the amount paid, excluding the Contractor’s refund costs, not later than within 7 calendar days of the date of the presentation by the Customer of the appropriate requirement notice sent via email or submitted in writing.

The Contractor is entitled to assign or otherwise transfer their rights and responsibilities arising from their relationship with the Customer to third parties as well as engage third parties for fulfilling their obligations to the Customer, subject to respect for the rights and interests of the Customer.

The Customer guarantees that at the time of sales of the Product they have the full legal capacity and authority required for purchasing the Product.

Legal Entity
Name of organization: Controforma.camp
Legal address: 08001, Barcelona, Sant Antoni Abat, 57
Phone (Europe) +34 671 152 283